Privacy Policy

1. Who We Are

Sempera Longevity is a physician-guided functional health and longevity practice providing personalized preventive health and optimization services through consultation, laboratory coordination, and related healthcare providers.

Our services may include health assessments, laboratory testing coordination, clinician consultations, personalized wellness plans, and ongoing health support. If you have any questions about this Privacy Policy, please contact us through our website.

2. Information We Collect

a) Information You Provide Directly. When you request a consultation, complete an intake, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Date of birth and gender
• Address
• Health goals and lifestyle information
• Medical history, medications, allergies, and symptoms
• Laboratory results or health records you choose to provide
• Payment and billing information (processed securely through our payment provider)
• Communications sent through email, forms, phone, or other channels

b) Information Collected Automatically. When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on our website
• Referral source
• Cookies and similar tracking technologies

c) Health Information. As part of providing our services, we may collect health-related information including:

• Medical history
• Current medications
• Laboratory and diagnostic results
• Biomarker data
• Provider notes
• Treatment recommendations
• Progress and follow-up information

Health information is collected only as necessary to provide our services and is handled in accordance with applicable privacy laws.

3. How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Coordinate laboratory testing and related services
• Connect you with licensed healthcare providers
• Develop personalized wellness recommendations
• Communicate regarding appointments, results, and follow-up care
• Process payments
• Improve our website and services
• Maintain internal records
• Comply with legal and regulatory obligations
• Send promotional communications where you have provided consent

You may unsubscribe from marketing communications at any time.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

a) Service Providers. We work with trusted third-party providers including scheduling platforms, payment processors, laboratories, pharmacies, technology providers, and website hosting services that help us operate our business.

b) Healthcare Providers. We may share relevant health information with licensed physicians, healthcare professionals, laboratories, pharmacies, and other clinical partners as necessary to provide your care.

c) Legal Requirements. We may disclose information when required by law, court order, governmental authority, or to protect the rights, safety, or property of Sempera, our providers, or others.

d) Business Transfers. If Sempera is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• SSL/TLS encrypted connections
• Secure cloud-based systems
• Access controls and authentication
• Limited employee access
• Routine security monitoring

Although we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Maintain healthcare records
• Meet legal and regulatory obligations
• Resolve disputes and enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enable website functionality, remember user preferences, analyze website traffic, measure advertising effectiveness, and improve user experience. These technologies may include essential, analytics, and advertising cookies. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where permitted by law
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Request a copy of your information in a portable format where applicable

To exercise these rights, please contact us through our website.

9. Children’s Privacy

Sempera services are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we learn that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated Effective Date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us through our website. Sempera Longevity is committed to addressing your concerns promptly and transparently.